If you would like to cancel your order, please contact customer service via email or phone as soon as possible. You may NOT cancel your order once you have approved the proof. 

Refunds generally take several business days to show up on your bank account or PayPal account. With some financial institutions, they may even take up 30 days to post your refund on your account. This will vary depending on your financial institutions.

Unless you choose Pick Up, you need to select one of the shipping methods presented to you on the Site. All shipping may be done using USPS, FedEx, UPS or other freight carriers. When choosing a shipping method, please remember that the estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays or the day the package is picked up by the carrier. For instance, a product shipped Two Day service and picked up on a Thursday would be delivered by end of day Monday

Pick up orders will be kept for 30 days from the send date of the pick-up notification email. If the order has not been picked up from Overflow's facility within 30 days, it will be recycled.